La Pané values trust as deeply as we value time, craft and nourishment.
We are committed to protecting the personal information you share with us when purchasing merchandise or engaging with our community initiatives.

1. Information We Collect

We may collect the following information during merchandise transactions:

• Name
• Contact number
• Email address
• Delivery / collection preferences
• Purchase history

This information is collected solely to:

• Process orders
• Arrange fulfilment
• Communicate updates
• Improve customer experience

2. Use of Personal Data

Your data will be used responsibly to:

• Confirm merchandise bookings or pre-orders
• Notify readiness for collection or shipping
• Share relevant updates on limited releases or community initiatives

We do not sell or rent personal data to third parties.

3. Data Protection

We take reasonable administrative and technical measures to:

• Protect customer data from unauthorised access
• Maintain secure internal handling procedures
• Limit access only to authorised team members

4. Marketing & Communication

Customers may receive occasional communication regarding:

• New merchandise launches
• Community campaigns
• Collaborations aligned with La Pané values

You may opt out at any time by contacting us.

5. Third-Party Services

Where courier, payment gateway, or website hosting providers are involved,
data sharing will be limited to what is necessary for transaction fulfilment.